
Update: As of 12/06/2024, the priority home delivery services offered by Coles and Woolworths for seniors have been discontinued. However, we’ve updated this article to help seniors and caregivers explore alternative grocery delivery options and tips for shopping online effectively.
Coles and Woolworths, the leading supermarket chains in Australia, previously offered specialised priority home delivery services for seniors and vulnerable citizens. These services, launched during the COVID-19 lockdowns, provided much-needed support to high-risk individuals.
However, both chains have recently discontinued their Priority Delivery services, citing changes in demand and operational adjustments as Australia continues to recover from the pandemic.
While this may feel like a setback, alternative options are available to ensure seniors, individuals with disabilities, or those isolating can still receive their groceries and essentials conveniently and safely.
Online Home Delivery for Seniors and Vulnerable Australians
Although the priority delivery services are no longer available, there are plenty of alternatives seniors can use:
Coles and Woolworths Standard Delivery
Both Coles and Woolworths continue to offer standard home delivery and click-and-collect options, making it easy to shop for groceries without visiting the store.
Standard Delivery: Choose a delivery slot that suits your schedule.
Click & Collect: Place an order online and pick it up at a nearby store or designated location.
Home Care Providers: A Personalized Approach
For seniors who need more hands-on assistance, home care providers like My Companionship can offer personalized support tailored to their unique needs:
Shopping Assistance through My Companionship
Personal Shopping Trips: A My Companionship carer can accompany you on your shopping trip, providing support and companionship throughout your visit to the store. This service is ideal for seniors who enjoy the experience of shopping personally but may need assistance with navigation, heavy lifting, or mobility.
Proxy Shopping by Carers: If you prefer to stay at home or need to remain isolated, a My Companionship carer can do the shopping for you. Simply provide a shopping list, and the carer will:
Select fresh, high-quality produce.
Handle payments securely and transparently.
Deliver and unpack the groceries in your home.
Meal Kit Delivery Services
Meal kit delivery services are an excellent choice for seniors who want healthy, convenient meal options delivered straight to their door. Two standout options in Australia are Lite n’ Easy and HelloFresh:
i) Lite n’ Easy
Lite n’ Easy specializes in delivering healthy, pre-prepared meals tailored to meet the nutritional needs of seniors.
Features:
Meals are calorie-controlled and designed by dietitians.
Options for breakfast, lunch, dinner, and snacks.
Ready-made meals—just heat and eat!
Why It’s Great for Seniors:
Lite n’ Easy offers plans specifically tailored for seniors who may want balanced, portion-controlled meals without the effort of cooking. Their home delivery service is reliable and available across Australia.
ii) HelloFresh
HelloFresh provides meal kits with fresh, pre-portioned ingredients and step-by-step recipes, perfect for seniors who enjoy cooking but want to skip grocery shopping.
Features:
Weekly menus with a variety of meal options.
Ingredients are fresh, high-quality, and pre-measured.
Simple recipes that are easy to follow, even for beginner cooks.
Why It’s Great for Seniors:
HelloFresh allows seniors to stay active in the kitchen while eliminating the stress of meal planning and shopping. Customizable plans make it easy to choose meals suited to dietary preferences.
Community Support Services
Community organizations in Australia provide various support programs designed to help seniors maintain access to essential groceries and meals. Here are some of the most prominent options:
i) Meals on Wheels
A well-known service across Australia, Meals on Wheels delivers nutritious, ready-to-eat meals to seniors in their homes.
Features:
Meals tailored to individual dietary requirements (e.g., diabetic-friendly, vegetarian).
Regular delivery by volunteers, who also provide social interaction and a safety check.
Eligibility:
Primarily available for older Australians, people with disabilities, or those recovering from illness.
How to Access:
Visit Meals on Wheels Australia or contact your local branch to learn more.
ii) Local Community Organizations
Many local councils and non-profit groups offer assistance with grocery shopping, meal preparation, or delivery services. Examples include:
Red Cross Telecross: Provides meal and grocery support as part of their home services for seniors.
Anglicare and UnitingCare: Offer support through food programs for older Australians.

To start using My Companionship’s services, you can contact us directly to discuss your needs and schedule a time that suits you. Whether it’s a one-off assistance or a regular shopping schedule, we’re here to make life a little easier and a lot safer for you.
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