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Companion Care

What is Companion Care?

Companion care is non-medical support that enhances emotional wellbeing, social connection, and day-to-day comfort. It’s especially helpful for older adults who may feel isolated or need a friendly presence at home.

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Whether it's sharing a chat, going for a walk, or helping with light tasks and errands, companion care brings comfort and connection into everyday life. It’s about making people feel respected, heard, and supported.

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At MyCompanionship, we value emotional care as much as physical care. Our team is carefully chosen for their ability to offer not just help, but genuine companionship. Discover the different levels of support available in our guide on Home Care Packages Level 1-4.

Elderly couple

What does Companion Care include?

Companion care offers more than just help around the house. It provides emotional support, meaningful connection, and peace of mind for both individuals and their families.

Comfort and Convenience

Our caregivers are skilled in a variety of activities to keep your loved one engaged and happy. This includes:

  • Solving puzzles and playing board games.

  • Baking and cooking together.

  • Watching movies and discussing current events.

  • Crafting, scrapbooking, and researching family history.

  • Light gardening and gentle walking.

  • Escorting to social outings and events.

Light Housekeeping

A clean and tidy home can prevent accidents and improve overall well-being. Our caregivers help with:

  • Bed making and vacuuming.

  • Mopping, sweeping, and dusting.

  • Cleaning bathrooms and kitchens.

  • Dishwashing and tidying rooms.

  • Organising closets and cleaning windows.

  • Laundry services including washing, drying, ironing, and folding.

Medication Reminders

While caregivers cannot administer medications, they can:

  • Remind your loved one when to take their medication.

  • Help read labels and open containers.

  • Monitor for any adverse reactions.

Meal Preparation

Preparing healthy meals can be challenging for seniors. Our caregivers assist by:

  • Planning weekly menus.

  • Cooking nutritious meals.

  • Encouraging participation in meal preparation.

  • Providing companionship during meals.

Shopping & Errands

While caregivers cannot administer medications, they can:

  • Remind your loved one when to take their medication.

  • Help read labels and open containers.

  • Monitor for any adverse reactions.

Transportation

Transportation services ensure that your loved one can stay connected with the community:

  • Visiting doctors, dentists, and pharmacies.

  • Trips to hairdressers, beauty salons, cafes, and social clubs.

Who benefits from Companion Care?

Elderly Individuals Living Alone

Living alone can often lead to feelings of isolation and loneliness, which can negatively impact mental and physical health. Companion Care provides regular social interaction and companionship, which are essential for maintaining emotional well-being. Our caregivers engage in conversations, share activities, and offer a friendly presence that helps alleviate the sense of solitude.

Those Recovering from Illness or Surgery

Recovery from illness or surgery can be a challenging time, especially for those who live alone or have limited mobility. Companion Care ensures that individuals receive the support they need during their recovery period, including assistance with daily activities, medication reminders, and emotional support.

People with Mobility Issues

Mobility issues can make it difficult for individuals to get out and about, leading to a sedentary lifestyle and further health complications. Companion Care provides the necessary assistance to ensure that individuals can remain active and engaged, whether it's through light exercise, transportation services, or support with mobility aids.

Why Choose Us ?

At My Companionship, we specialise in companion care at home, offering warm and reliable support to enhance your loved one’s daily life. Our companion carers provide everything from friendly conversation to assistance with light tasks and outings.

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Whether you’re looking for in-home companionship services or a flexible private companion hire option, our team is here to bring comfort, connection, and peace of mind. Each visit is designed to support emotional wellbeing and help individuals maintain their independence in the comfort of their own home.

  • How long do home modifications typically take to complete?
    The timeline depends on the extent of the modifications, but most projects can range from a few days to a few weeks. A detailed assessment and planning stage will help provide a more accurate estimate.
  • How do I know if my home needs modifications?
    A professional assessment can help determine the necessary modifications based on individual needs, mobility challenges, and safety concerns. If daily activities are becoming difficult or safety hazards are identified, modifications may be beneficial.
  • What types of home modifications are available?
    Home modifications can include installing grab bars and handrails, ramps and stair lifts, widened doorways, non-slip flooring, bathroom modifications, and better lighting to improve safety and accessibility.
  • How many sessions will I need?
    The number of physiotherapy sessions needed varies depending on the condition, its severity, and your individual progress. Your physiotherapist will regularly evaluate your improvement and adjust the treatment plan accordingly to ensure optimal recovery.
  • What conditions can physiotherapy help with?
    Physiotherapy can help manage and treat a wide range of conditions including sports injuries, back and neck pain, arthritis, post-surgical rehabilitation, stroke recovery, joint and muscle pain, and chronic conditions like fibromyalgia or multiple sclerosis.
  • Do I need a doctor’s referral to see a physiotherapist?
    In most cases, you do not need a referral to see a physiotherapist. However, some insurance plans or specific programs may require one. It's best to check with your insurance provider or contact our clinic for clarification.
  • What should I expect during my first physiotherapy session?
    Your first session will involve a comprehensive assessment, where the physiotherapist reviews your medical history, discusses your symptoms, and performs a physical evaluation. Based on this, they’ll develop a personalized treatment plan tailored to your goals and condition.
  • What should I expect during an Occupational Therapy session?
    During a session, the therapist will assess your current abilities, challenges, and goals. They may observe how you perform specific tasks and recommend adaptive techniques, exercises, or tools. Sessions are tailored to individual needs and can take place in various settings such as clinics, homes, schools, or workplaces.
  • Who can benefit from Occupational Therapy?
    Occupational Therapy can benefit people with a wide range of conditions, including stroke, autism, arthritis, developmental delays, mental health disorders, injuries, and age-related challenges. It is suitable for children, adults, and seniors who need support to manage daily tasks and maintain independence.
  • What does an Occupational Therapist do?
    An Occupational Therapist helps individuals of all ages overcome physical, cognitive, or emotional challenges that impact their ability to perform daily activities such as dressing, cooking, working, or participating in social activities. They assess each person's needs and develop personalized strategies and interventions to improve independence and quality of life.
  • Do I need to provide tools or equipment for the service?
    No, all necessary gardening tools and equipment are usually supplied by the service provider. However, if you have specific preferences or existing tools you’d like used, these can often be accommodated.
  • What types of gardening tasks are included in the service?
    Gardening services typically include lawn mowing, weeding, pruning, planting, watering, and general garden maintenance. Services can be customized to meet the individual's needs and preferences, including creating therapeutic or sensory gardens.
  • Can the gardening service be tailored to suit mobility or health limitations?
    Yes, all gardening activities are designed with the individual's abilities in mind. Raised garden beds, easy-access pathways, and low-maintenance plants can be incorporated to ensure the garden is safe, enjoyable, and accessible for everyone.
  • What types of transportation services are available?
    We offer door-to-door, non-emergency medical transportation, accessible vehicle options for wheelchair users, and assistance with trips to doctor’s appointments, therapy sessions, errands, or social outings.
  • How often can I use transportation services through my HCP?
    The frequency depends on your individual care needs, your budget, and the level of your Home Care Package. Your care plan will outline how often you can access transportation services based on your goals and priorities.
  • How much transportation service cost?
    Costs vary depending on the services you require. At My Companionship, we’ll provide a detailed breakdown of your costs based on the level of service you need and the services you choose.
  • How is 24/7 care different from live-in care?
    While both provide round-the-clock support, 24/7 care involves multiple caregivers working in shifts to ensure full coverage without sleep breaks. Live-in care typically involves one caregiver who lives in the home and is available during the day, with scheduled rest periods at night.
  • Who needs 24/7 care?
    24/7 care is ideal for individuals with conditions like Alzheimer’s or dementia, those recovering from major surgery, or anyone with medical or personal care needs that require constant attention and safety monitoring.
  • What does 24/7 care include?
    24/7 care includes continuous support with daily living activities like bathing, dressing, meal preparation, medication management, mobility assistance, and overnight supervision. Caregivers work in shifts to ensure there is always someone awake and available.
  • Is the caregiver awake all night during overnight care?
    Depending on your needs, we offer both active care (the caregiver stays awake and alert all night) and inactive care (the caregiver sleeps but can be woken if needed). We’ll work with you to determine the right level of support.
  • What does overnight care include?
    Overnight care can include help with toileting, medication reminders, repositioning in bed, monitoring for safety, and emotional support. Caregivers remain on-site throughout the night to ensure peace of mind and immediate assistance if needed.
  • How do I arrange overnight care for a loved one?
    You can contact us directly to schedule a free consultation. We’ll assess your needs and customize a care plan, including caregiver scheduling, services required, and any special accommodations.
  • Who can benefit from overnight care?
    Overnight care is ideal for seniors, individuals recovering from surgery, people with chronic conditions or disabilities, or anyone who feels unsafe being alone at night.
  • What services are included in companion care?
    Services typically include companionship, conversation, meal preparation, light housekeeping, transportation to appointments or social events, assistance with errands, and encouraging hobbies or activities that promote mental and emotional wellness.
  • Who can benefit from companion care?
    Companion care is ideal for older adults who live alone, are at risk of isolation, or need some help with daily routines. It can also support individuals recovering from illness, or anyone who would benefit from a friendly, consistent presence in their lives.
  • What is companion care and how is it different from home healthcare?
    Companion care focuses on non-medical support such as conversation, companionship, help with errands, light housekeeping, and emotional encouragement. Unlike home healthcare, it does not include medical or clinical tasks like administering medication or wound care.
  • How much does respite care cost?
    Costs vary depending on the services you require.The price starts from $69 per hour. At My Companionship, we’ll provide a detailed breakdown of your care costs based on the level of care you need and the services you choose. During your initial consultation, we will discuss your individual needs and help create a customized care plan with a clear pricing structure, ensuring there are no surprises.
  • What is respite care and who is it for?
    Respite care is short-term support that allows primary caregivers to take a break while ensuring their loved ones continue to receive quality care. It’s designed for individuals with age-related conditions, chronic illness, or disabilities who need assistance with daily living.
  • How long can respite care last?
    Respite care can range from a few hours to several days or even weeks, depending on your needs. It’s available on a one-time, occasional, or regularly scheduled basis to give caregivers flexible support.
  • Who can benefit from domestic cleaning services?
    These services are ideal for older adults, people with disabilities, individuals recovering from illness or surgery, or anyone who needs support maintaining a clean and safe home environment due to limited mobility or other health challenges.
  • What is included in my domestic cleaning package?
    Your domestic cleaning includes a range of services designed to support you in your daily life. These may include dusting, vacuuming, sweeping, laundry, trash disposal, moping, bathroom cleaning, and specialized cleaning The exact services you receive will depend on the package level you’re eligible for, and these services will be tailored to your individual needs and preferences.
  • How often can cleaning services be scheduled?
    Domestic cleaning can be arranged on a regular schedule daily, weekly, or biweekly or as a one-time service, depending on the level of support needed. Care plans are flexible and designed to fit each client’s lifestyle.
  • How much does domestic cleaning cost?
    Costs vary depending on the services you require. The price starts from $69 per hour. At My Companionship, we’ll provide a detailed breakdown of your care costs based on the level of care you need and the services you choose. During your initial consultation, we will discuss your individual needs and help create a customized care plan with a clear pricing structure, ensuring there are no surprises.
  • Is personal care only for older adults?
    No, personal care is for anyone who needs help with daily hygiene and self-care tasks, including individuals with disabilities, chronic illnesses, or those recovering from surgery or injury, not just older adults.
  • How much does personal care cost?
    Costs vary depending on the services you require. At My Companionship, we’ll provide a detailed breakdown of your care costs based on the level of care you need and the services you choose. During your initial consultation, we will discuss your individual needs and help create a customized care plan with a clear pricing structure, ensuring there are no surprises.
  • What is included in my personal care package?
    Your personal care package includes a range of services designed to support you in your daily life. These may include grooming(refers to the assistance provided to individuals with activities related to personal appearance), toileting(involves assisting individuals with their bathroom needs), and positioning (involves deliberate arrangement and adjustment of an individual's body to optimise comfort, prevent discomfort, and address any medical or mobility concerns). The exact services you receive will depend on the package level you’re eligible for, and these services will be tailored to your individual needs and preferences.
  • How does the Support at Home Program differ from Home Care Packages?
    The Support at Home Program consolidates multiple existing services into a single, cohesive system. It aims to simplify access to care, reduce administrative burdens, and offer tailored care plans that better meet individual needs compared to the former Home Care Packages.
  • How do I join My Companionship as a client?
    Joining My Companionship is easy and straightforward. Here's how you can become a client and start benefiting from our personalised care services under the Support at Home Program: Get in Touch: Reach out to us via phone, email, or by filling out the contact form on our website. Our friendly team is ready to answer any questions you may have. Initial Consultation: We'll schedule a free, no-obligation consultation to understand your needs, preferences, and how we can best support you. Assessment and Care Plan: Together, we'll develop a personalized care plan tailored to your specific requirements, ensuring you receive the optimal support and make the most out of your program. Choose Your Carer: We'll help you select a carer who matches your preferences and needs, offering flexibility and consistency in your care. Start Your Care Services: Once everything is set, we'll commence your care services at your convenience, providing ongoing support and communication. We're excited to welcome you to the My Companionship family and look forward to enhancing your quality of life with our dedicated care services.
  • Will my carer be available when I need them?
    We understand how important it is for you to have a familiar and trusted carer. Given sufficient notice, we'll do our utmost to ensure your preferred carer is available when you need them. If that's not possible, we'll arrange for another qualified and approved carer to assist you, always ensuring you are comfortable with the substitution. Your comfort and peace of mind are our top priorities.
  • What is the Support at Home Program?
    The Support at Home Program is an Australian Government initiative designed to streamline and enhance in-home care services for older Australians. It replaces the previous Home Care Packages to provide more flexible and personalised support, helping seniors live independently in their own homes.
  • What types of services do you provide under the Support at Home Program?
    Services include personal care, domestic assistance, meal preparation, nursing services, transportation, home modifications, and social support. We offer a wide range of services tailored to your specific needs.
  • 1. What is overnight home care?
    Overnight home care involves a caregiver staying in the client's home during nighttime hours to provide assistance with activities such as toileting, medication reminders, repositioning, and ensuring safety.This service is particularly beneficial for individuals who may be prone to nighttime wandering, require assistance with mobility, or need support due to conditions like dementia or Parkinson's disease.
  • How do I apply for the Support at Home Program?
    You can apply by contacting My Aged Care, the Australian Government's starting point for aged care services. They will guide you through the assessment process and connect you with local service providers.
  • Who is eligible for the Support at Home Program?
    Older Australians who require assistance to continue living safely and comfortably at home are eligible. Eligibility is determined through an assessment by the Aged Care Assessment Team (ACAT), which evaluates your care needs and circumstances.
  • How much does home nursing care cost?
    Costs vary depending on the services you require. At My Companionship, we’ll provide a detailed breakdown of your care costs based on the level of care you need and the services you choose. This includes the hourly rate for services such as personal care, household support, and nursing, as well as any package management fees. During your initial consultation, we will discuss your individual needs and help create a customized care plan with a clear pricing structure, ensuring there are no surprises.
  • What services are included in home nursing care?
    Services may include medication administration, wound dressing, injections, IV therapy, monitoring of chronic conditions, post-operative care, and assistance with medical equipment.
  • Who qualifies for home nursing care?
    People recovering from surgery, managing chronic conditions (like diabetes or heart disease), or requiring skilled medical care at home—often upon a doctor’s recommendation or hospital discharge.

How do I receive these services?

If you already have a Home Care Package, or you've just received one, let's get in touch to find out how we can deliver support suited to your needs.

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