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The Support at Home Program Provider You Deserve!

Our goal is to support your continued independence through the Support at Home Program, allowing you to continue living in your own home and engaging in the activities you love.

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We focus on enhancing your quality of life by providing personalised care tailored to your unique needs and preferences. Whether it's assistance with daily tasks, companionship, or specialised healthcare services, we are here to ensure you have the support you need.

elderly couple

Your trusted Support at Home provider

I'm here for...

Let My Companionship handle your Support at Home Package

Do you want to enjoy top-quality services, no out-of-pocket expenses, and flexible carer options with our fully managed or self-managed options through the Support at Home Program? Then look no further for choosing My Companionship to manage your care services!

Our Promise to You

We're committed to enhancing your quality of life, promoting independence, and ensuring you enjoy a happier, healthier, and more comfortable life.

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At My Companionship, we're your trusted companions, ready to make a positive impact in your life while getting the most out of your Support at Home Program.

Happy clients

happy elderly person

Daniel W

Their caring team made me feel comfortable right from the start, providing exactly the support I needed at home. Now, I can enjoy my daily routines and hobbies with ease.
happy elderly person

Melisa D

The care and attention they give me are beyond what I could have hoped for. I'm happy and well-cared for in my own home has been a huge relief for our me.

Companion Care

Personal Care

Domestic Cleaning

Nursing Services

Respite Care

Overnight Care

Transportation

Allied Health

Client Portal

At My Companionship, we empower you with our easy-to-use client portal, designed to enhance your experience under the Support at Home Program. Here, you can conveniently view your roster, stay updated on your care plan, and upload reimbursements—all in one secure place. Manage your services with ease and stay connected with your support team whenever you need.

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The highest quality of support at home

At My Companionship, we're your dedicated companions, committed to enhancing your quality of life and promoting independence through personalised care via your Support at Home Program.

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Our experienced home care professionals provide consistency and trust, offering flexibility in caregiver selection and a wide range of comprehensive home care services.

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We're here to make a positive impact in your life, helping you lead a happier, healthier, and more comfortable life.

elderly person taking care of plants
  • How does the Support at Home Program differ from Home Care Packages?
    The Support at Home Program consolidates multiple existing services into a single, cohesive system. It aims to simplify access to care, reduce administrative burdens, and offer tailored care plans that better meet individual needs compared to the former Home Care Packages.
  • How do I join My Companionship as a client?
    Joining My Companionship is easy and straightforward. Here's how you can become a client and start benefiting from our personalised care services under the Support at Home Program: Get in Touch: Reach out to us via phone, email, or by filling out the contact form on our website. Our friendly team is ready to answer any questions you may have. Initial Consultation: We'll schedule a free, no-obligation consultation to understand your needs, preferences, and how we can best support you. Assessment and Care Plan: Together, we'll develop a personalized care plan tailored to your specific requirements, ensuring you receive the optimal support and make the most out of your program. Choose Your Carer: We'll help you select a carer who matches your preferences and needs, offering flexibility and consistency in your care. Start Your Care Services: Once everything is set, we'll commence your care services at your convenience, providing ongoing support and communication. We're excited to welcome you to the My Companionship family and look forward to enhancing your quality of life with our dedicated care services.
  • Will my carer be available when I need them?
    We understand how important it is for you to have a familiar and trusted carer. Given sufficient notice, we'll do our utmost to ensure your preferred carer is available when you need them. If that's not possible, we'll arrange for another qualified and approved carer to assist you, always ensuring you are comfortable with the substitution. Your comfort and peace of mind are our top priorities.
  • What is the Support at Home Program?
    The Support at Home Program is an Australian Government initiative designed to streamline and enhance in-home care services for older Australians. It replaces the previous Home Care Packages to provide more flexible and personalised support, helping seniors live independently in their own homes.
  • What types of services do you provide under the Support at Home Program?
    Services include personal care, domestic assistance, meal preparation, nursing services, transportation, home modifications, and social support. We offer a wide range of services tailored to your specific needs.
  • How do I apply for the Support at Home Program?
    You can apply by contacting My Aged Care, the Australian Government's starting point for aged care services. They will guide you through the assessment process and connect you with local service providers.
  • Who is eligible for the Support at Home Program?
    Older Australians who require assistance to continue living safely and comfortably at home are eligible. Eligibility is determined through an assessment by the Aged Care Assessment Team (ACAT), which evaluates your care needs and circumstances.
  • How Do I Know If In Home Nursing Care is Right for My Needs?
    Deciding if in home nursing care is right for you depends on several factors: Level of Care Needed: If you need ongoing medical support, such as medication management, wound care, or help with chronic conditions, in home nursing could be ideal. Mobility and Independence: For those who prefer to stay in a familiar environment but need assistance with daily activities, in-home care can provide a balance of support and independence. Medical Conditions: Conditions like dementia, post-surgical recovery, or chronic illnesses can be better managed with regular nursing care at home. Preference for Home-Based Care: If you or your loved one would rather avoid the stress of moving to a residential facility, in-home care offers a comfortable alternative with tailored services.
  • How Much Does a Private Nurse Cost in Australia?
    The cost of private nursing care at home in Australia varies widely based on factors like the level of care required, the provider, and the region. Generally, standard hourly rates range from $100 to $150 for weekday services. Rates increase for night shifts (around $170), weekends (approximately $196.50 on Saturdays and $262 on Sundays), and public holidays.
  • How Much Does 24/7 In-Home Care Cost Per Month?
    The cost for 24/7 in-home care in Australia typically ranges from $10,000 to $20,500 per month. Factors influencing the price include the specific needs of the client, the care provider, and the location. While it may seem expensive, this service offers continuous support, ensuring that your loved one receives comprehensive care at all times.
  • Is In Home Nursing Care Covered by Insurance or Home Care Packages?
    In home nursing care can be covered by Home Care Packages in Australia, depending on the level of care required and the client's specific needs. These government-funded packages are designed to help older individuals live independently at home and can include services like nursing care, personal care, and medical management. Coverage depends on the level of the Home Care Package (Home Care Packages Level 1-4), which range from basic support to high-level care. Private health insurance may also cover certain aspects of in-home nursing, depending on the policy. It’s important to consult with your insurer or care provider to understand what services are eligible for funding. For more details, see our Home Care Packages overview and information about Home Care Packages Level 1-4.
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