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What is Mable? Discover How It Empowers Your Care Choices in Australia

  • Writer: My Companionship
    My Companionship
  • May 29, 2024
  • 4 min read

Updated: 1 day ago

What is Mable?

Mable is a revolutionary online care platform in Australia.  If you’re wondering what Mable is, it’s a service that connects people needing aged care or disability support with trusted, independent support workers. Founded in 2014, Mable enables users to take full control of their care journey by choosing who supports them, when, and how.


Unlike traditional care agencies that assign support staff without personal input, Mable’s innovative model gives you the power to browse, select, negotiate, and book directly with care professionals. This shift is not just convenient, it fosters personalised relationships, higher satisfaction, and greater autonomy for users.


How Does Mable Work for NDIS & Aged Care in Australia?

At its core, Mable is about empowerment through independence. Whether you are an older adult navigating a Home Care Package or a person with disability using your NDIS plan, Mable lets you:

  • Customise your care team – Build a support circle that suits your personality, culture, and lifestyle.

  • Set your own schedule – Receive support on your time, whether you need early mornings, evenings, or weekends.

  • Negotiate rates – You’re not locked into preset prices; Mable allows for fair and flexible pricing agreements.


This user-first approach is transforming how Australians think about support, making care more personal and more dignified. Mable's approach to care has evolved over the years, You can read more about their background and mission to see how they’re transforming support in Australia.


Mable Services for Home Care Packages & Disability Support

One of Mable’s strengths lies in the breadth of services available. Mable supports a wide range of services tailored for:

Category

Example Services

Social & Community Support

Accompanying outings, appointments, hobbies

Domestic Assistance

Cleaning, laundry, meal prep, shopping

Personal Care

Bathing, grooming, dressing, continence support

Nursing Services

Medication management, wound care, clinical monitoring

Therapy Services

Speech, occupational, and physiotherapy

Transport

Help getting to social events, appointments, or errands

Each category is designed to support different levels of need, from everyday assistance to specialist care.


Is Mable Safe? Here’s How It Ensures Quality

Safety is a top priority at Mable. Every worker listed on the platform must pass a thorough screening process, including:

  • National Police Check

  • Working With Children Check (if applicable)

  • Verified identity and references

All sessions booked via Mable are covered under a comprehensive insurance policy, giving peace of mind to both clients and workers.

More safety and onboarding FAQs can be found on Mable’s FAQs page.


Can I Use Government Funding on Mable?

Yes! Mable is one of the few platforms that seamlessly integrates with government-funded care schemes, including:

If you’re managing your own funding or using a plan manager, you can easily apply your government funds to the services booked on Mable. The platform offers dedicated support to guide users through setup, budgeting, and compliance.


Using Mable with My Companionship

If you're already receiving services from My Companionship, you can pay for your carers using your Home Care Package via the Mable platform. Here’s how:

  1. Log in to Mable and search for suitable carers.

  2. Locate My Companionship carers listed or connect with them directly.

  3. Finalise your booking and manage payments seamlessly through the platform.

This allows you to enjoy personalised, flexible support while ensuring compliance with funding guidelines.


For more detailed information about Mable's services and how to get started, you can visit their official website or contact us.


Why Choose Mable? Key Benefits at a Glance


Choosing the right care provider can make a world of difference in the quality of life for individuals and families alike. Mable stands out as a truly client-first platform, offering unmatched flexibility, transparency, and personalisation in the world of aged and disability care. The following table highlights the key benefits that make Mable a preferred choice for thousands of Australians every day.

Feature

Benefit

User Choice

Select support workers who suit your lifestyle

Verified Workforce

Safety checks and insurance included

Wide Range of Services

One platform for all care needs

Funding Friendly

Supports both HCP and NDIS

Autonomy & Flexibility

Schedule and manage your care independently

Frequently Asked Questions (FAQs)


1. What is Mable and how does it differ from agencies? 

Mable is an online marketplace that connects you directly with independent support workers, giving you full control over your care plan.


2. Is Mable safe for aged and disability support? 

Yes. Mable verifies every worker and covers all sessions with insurance to ensure safety and professionalism.


3. Can I use government funding like NDIS or HCP on Mable?

 Definitely, Mable is approved to accept both types of funding.


4. What services can I book through Mable? 

From social support to nursing care and therapies, Mable offers a wide array of services tailored to your needs.


5. How do I start using Mable? 

Go to mable.com.au, create your account, and start browsing support worker profiles today.


6. Can I pay My Companionship carers via Mable? 

Yes. Use your Home Care Package to book and pay carers from My Companionship through the Mable platform for seamless, funded support.


Conclusion: Mable Gives You the Power to Choose Your Support

Now that you know what is Mable, you can confidently take charge of your care journey. Whether it’s aged care or disability support, Mable ensures you have the right support worker, at the right time, and on your terms.

Ready to take control of your care journey? Visit mable.com.au or contact My Companionship to find verified support workers using your government funding today!



Smiling elderly man sitting on a couch with a female support worker, representing Mable's aged care services in Australia

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